Retail Specialist

Welcome

TSRS is a Retail Consultancy Service.

We support retailers with customer experience and operational support.

  • Customer Experience

  • Operational Optimisation

  • Mystery Shopping (online and in-house)

  • Concept

  • Merchandising

  • Health and Safety

  • Policy and Procedure

  • Staff Well-being


Working with you to optimise your business potential and build a thriving environment.



TSRS-Consultancy.

We endeavour to lift the bar in all aspects of Retail Operations, Customer Experience, Merchandising, Concept and Health and Safety.

We review and work with your company to understand your brand standards, concepts and ethos, we understand what is important for your business, your team, and your customers.

We are an experienced team, with over 22 years of customer service, 15 years of business acumen, a proven record of running an 8 million pound business and achieving constant LFL growth.

Contact us for more information on how we can help and support you.



Hi, I'm Tracy Smith. I can help you to build your strategy, provide you guidance and assess how to better your customer's experience.

We look forward to hearing from you and seeing how TSRS can help you! Contact us here!